Refunds are processed only after the returned item passes our quality inspection.
Refund Method
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Refunds are credited to the original payment method.
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COD orders will be refunded via bank transfer or store credit.
Refund Timeline
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If approved:
Your refund will be credited automatically to your original method of payment within 10 business days.
You will receive a confirmation once the refund is issued.
Please note:
Your bank or credit card provider may take additional time to reflect the refund in your account.
Shipping Charges
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Shipping fees are non-refundable unless the return is due to a defective or incorrect product.
EKMAIKA reserves the right to deny refunds if returned items do not meet policy conditions.